Help Center
Get help with Sketch
We typically respond within 1 business day (Monday – Friday, IST).
Common Topics
Getting started
Documentation
Our full documentation is coming soon. In the meantime, email us at support@getsketch.ai for help.
Account & Billing
- To upgrade, downgrade, or cancel your plan, email support@getsketch.ai from the email address tied to your account.
- For billing questions or invoice requests, email support@getsketch.ai with your account email.
- Refund and cancellation terms are covered in our Cancellation Policy.
Integrations
- Sketch connects to 3,000+ tools via your Settings → Integrations panel.
- If an integration isn't working, try disconnecting and reconnecting it from Settings.
- For persistent issues, email us with the tool name and what you were trying to do.
Data & Privacy
- See our Privacy Policy for how we handle your data.
- To request account deletion or a data export, email support@getsketch.ai.
Self-Hosting
- Sketch is MIT licensed. The self-hosted repo is at github.com/canvasxai/sketch.
- For self-hosted deployments, open an issue on GitHub or email us directly.
Contact
Isometry AI Private Limited (Getsketch.ai)
Bengaluru, India
Email: support@getsketch.ai
Phone: +91 70074 13075